We have developed considerable experience in the handling and verification of claims for both trade promotions and consumer promotions, including large volume sales promotions in the tens of thousands of customer claims.
Our unique claims verification process and professional customer service approach is designed to ensure high customer satisfaction and efficient, value-for-money promotions claims handling, whilst maintaining the integrity of the promotion’s terms and conditions.
Promotional fulfilment and management activity
- Campaign, planning and management
- Creative design and communications
- Customised database specification
- Sourcing incentives and promotional items
- Design and programming of promotions handling systems
- Design of promotions handling procedures
- Staff training
- Administration and verification of promotions claim forms
- Fulfilment of promotional items
- Customer services
- Full campaign reporting